Resort Procedures

Everything you need to know for a seamless stay.

Stay Connected

Our brand-new hospitality system, Canary, makes your stay convenient. With one click, you can communicate directly with our team, request extra services or products for your accommodation or RV site, and save time at check-in. It's fast, secure, and available anytime, so you can focus on enjoying your stay!

Front Desk Check-In

If you are in a unit, we will have you take your passcode and show you how to get from our front desk to your accommodation, or we will direct you to your site. We provide WiFi information as well as store and front desk hours at check in. Accommodations: In 4 PM | Out 11 AM. RV Sites: In 2 PM | Out 11 AM. Please note that if an early check-in or late check-out is needed, you can request it for an extra fee — please communicate with the front desk directly or via Canary messaging for availability.

During Your Stay

Laundry: Public and guest laundry is located in the store and is open during store hours. Machines are coin operated. Stay-over cleaning service runs from 9:00 AM – 12:00 PM. Public washrooms and showers for RV guests and visitors are available during open hours. Pool & Slides open at 10 AM; Mini Golf starts at 9 AM daily.

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At Riverside Resort, art is part of the experience. Throughout our resort, you’ll discover vibrant, hand-painted murals created by talented mural artist Carlos Escobar from Guadalajara, Mexico. Carlos’s work has been showcased across Mexico, the United States, Central America, and now Canada, bringing his unique artistic vision to Riverside Resort. His masterpieces are more than just decorative backdrops; they are immersive works of art created to be explored, enjoyed, and appreciated by every guest. From lush tropical landscapes that capture the beauty and spirit of our island surroundings to bold geometric designs that spark the imagination, Carlos’s murals bring colour, energy, and personality to our resort. Together, they transform our common areas into an open-air gallery, where art and vacation come together. 📸 STEP INTO THE ART We encourage you to interact with Carlos’s murals and make them part of your Riverside experience! Take a photo with your family, capture a fun vacation moment, or simply stop and enjoy the artwork as you explore the resort. Each mural offers a unique backdrop for your holiday memories. Don't forget to tag us! Come discover Carlos’s art, capture the moment, and make unforgettable memories at Riverside Resort.